Payment Policy – CARTGLAS

EFFECTIVE DATE: MARCH 5, 2025

At CARTGLAS, we strive to offer a secure and convenient payment experience for all our customers. This Payment Policy outlines the methods we accept for payment, how payments are processed, and the terms and conditions related to payments for products purchased from our website. By making a purchase from CARTGLAS, you agree to the terms of this policy.

1. ACCEPTED PAYMENT METHODS

We offer several secure and reliable payment options for your convenience. The payment methods we accept include:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: We also offer PayPal as an additional secure payment method for your convenience.
  • Gift Cards: CARTGLAS may offer gift cards that can be redeemed for products both online and in-store. Gift cards cannot be exchanged for cash.
  • Other Payment Methods: We may offer additional payment methods such as Apple Pay or Google Pay, depending on your location.

2. PAYMENT AUTHORIZATION AND PROCESSING

  • Authorization: When you place an order, we authorize your payment method to ensure that sufficient funds are available. This authorization takes place at the time of order placement but does not result in an immediate charge to your account.
  • Payment Processing: Once your order is processed and shipped, we will charge the payment method on file for the total amount of your order. You will receive an order confirmation email once your payment has been successfully processed.
  • Declined Payments: If your payment is declined or cannot be processed for any reason, we will notify you and request an alternative payment method to complete the purchase.

3. PRICING AND TAXES

  • Pricing: All prices listed on the CARTGLAS website are in U.S. dollars (USD). Prices may change without prior notice. The price at the time of your order will be the final price charged.
  • Sales Tax: Sales tax will be applied to orders based on the shipping address provided. The applicable sales tax will be calculated during checkout and will be added to the total order amount.
  • Shipping Fees: Shipping fees are not included in the product price and will be calculated during checkout based on the shipping method and destination. Shipping fees are non-refundable.

4. ORDER CONFIRMATION AND INVOICE

  • Order Confirmation: After placing an order, you will receive an order confirmation email that includes the details of your purchase, including product names, quantities, pricing, and estimated delivery time.
  • Invoice: After your order is processed and shipped, an invoice will be emailed to you with a detailed breakdown of the items purchased, applicable taxes, shipping charges, and any discounts applied.

5. SECURITY OF PAYMENT INFORMATION

At CARTGLAS, we prioritize the security of your personal and payment information. All payments are processed through secure payment gateways, using SSL (Secure Socket Layer) encryption technology to ensure that your payment data is protected. CARTGLAS does not store sensitive payment details such as credit card numbers on our servers.

6. FAILED OR DECLINED PAYMENTS

If your payment fails or is declined, we will notify you immediately. You will need to provide a valid alternative payment method for your order to be processed. If payment is not received, your order will be canceled, and the items will be returned to stock.

7. ORDER CANCELLATION AND REFUNDS

  • Order Cancellations: Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may be subject to a 10% restocking fee if the order has already been processed or shipped.
  • Refunds: Refunds will be processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.
  • Non-refundable Charges: Shipping fees, taxes, and any duties are non-refundable, except in cases where the product is defective or incorrect.

8. INTERNATIONAL PAYMENTS

  • Currency and Payments: All international transactions are processed in U.S. dollars (USD). Your payment provider or bank will convert the total order amount into your local currency based on the current exchange rate. Additional fees may apply based on your payment provider’s policies.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be imposed by local authorities. These charges are not included in the price of the product or the shipping costs and will be collected by the customs authorities when the order arrives at your destination.

9. PRICE MATCHING POLICY

If you find the same product at a lower price from an authorized retailer, please contact us. CARTGLAS will consider price-matching requests on a case-by-case basis and may offer a price match for eligible products.

10. CHANGES TO THIS PAYMENT POLICY

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or make purchases after these changes, you accept the revised terms.

11. CONTACT INFORMATION

If you have any questions regarding payment methods, issues with your transaction, or assistance with any aspect of the payment process, please contact our customer service team:

📍 Address: 2518 Cross Village Dr, Miamisburg, Ohio
📞 Phone: 937-432-6750
📧 Email: info@cartglas.com
🌎 Website: https://cartglas.com