Payment Policy

Effective Date: January 8, 2025

At Cartglas, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the payment methods we accept, the security measures we take, and the process for billing and transactions. By making a purchase through our website or in-store, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all orders placed on our website or in-store:

  • Credit and Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal
  • Other Payment Options:
    • Apple Pay
    • Google Pay (where available)

All payment transactions are processed securely using encrypted technology to ensure the safety of your payment information.

2. Payment Processing

When you place an order on Cartglas.com, your payment will be processed immediately after checkout. You will receive an order confirmation email once your payment has been successfully processed. Please note that this confirmation does not guarantee the availability of the product; it simply confirms that we have received your order and payment.

3. Authorization and Payment Hold

Upon completing your order, the payment method you provide will be authorized for the amount of your purchase. Your credit or debit card will not be charged until your order has been confirmed and shipped. In cases of order cancellation, we will release any pending authorization, and your account will not be charged.

4. Currency

All payments on Cartglas.com are processed in U.S. Dollars (USD). If you are shopping from outside the United States, your bank or credit card issuer may apply a foreign transaction fee based on your location and currency conversion rates. Please check with your payment provider for additional fees or charges that may apply.

5. Billing Information

When placing an order, you are required to provide accurate and complete billing information. This includes the name, billing address, and payment details associated with your credit or debit card. If we are unable to verify your payment information, we may contact you to resolve the issue or cancel your order.

6. Security

Cartglas uses industry-standard security measures to protect your personal and payment information. All payment data is encrypted using SSL (Secure Socket Layer) technology to prevent unauthorized access. We do not store your credit card information on our servers. Additionally, Cartglas is PCI DSS compliant, meaning we follow strict guidelines for payment processing and safeguarding customer data.

7. Sales Tax

Sales tax will be added to orders based on the applicable tax rates for the shipping address provided. The sales tax amount will be calculated at checkout and displayed before you complete your order. Cartglas is required to collect sales tax in accordance with U.S. state and local tax laws.

8. Payment Declines

If your payment is declined for any reason (e.g., insufficient funds, expired credit card, or incorrect billing details), you will be notified immediately. You will have the option to provide new payment details and attempt the transaction again. If the issue persists, please contact your bank or payment provider for assistance.

9. Promotional Discounts and Coupons

Any promotional discounts or coupon codes should be applied during the checkout process. Discounts cannot be applied retroactively to an order once it has been completed. Please ensure that the coupon code or discount is entered correctly before finalizing your purchase.

10. Order Cancellations and Modifications

Once an order is processed and payment has been confirmed, it cannot be modified. However, you may be able to cancel your order before it is shipped. Please contact our customer service team immediately if you wish to cancel or make changes to your order. If your order has already been shipped, please refer to our Refund and Returns Policy for return instructions.

11. Refunds

In the event that you qualify for a refund, the refund will be issued to the original payment method used for the purchase. Refunds are typically processed within 7-10 business days after we have received and confirmed the returned item, subject to our Refund and Returns Policy.

12. Contact Us

If you have any questions or concerns regarding payments, billing, or any other aspect of our Payment Policy, please feel free to contact us:

  • Email: info@cartglas.com
  • Phone: (937) 432-6750
  • Address: 2518 Cross Village Dr, Miamisburg, Ohio

We are committed to ensuring a secure and positive shopping experience for all of our customers.