Shipping Policy – CARTGLAS

EFFECTIVE DATE: MARCH 5, 2025

At CARTGLAS, we strive to offer a seamless and secure shipping experience to all our customers. This Shipping Policy outlines the available shipping methods, costs, delivery times, and other relevant details for orders placed on our website or in-store. By purchasing from CARTGLAS, you agree to the terms and conditions set forth in this policy.

1. SHIPPING METHODS AND COSTS

We offer several shipping options to ensure that your order arrives quickly and safely. Shipping fees will be calculated at checkout based on the size, weight, and destination of your order.

Available Shipping Methods:

  • Standard Shipping: Reliable and affordable shipping with an estimated delivery time of 5-7 business days within the United States.
  • Expedited Shipping: A faster option with an estimated delivery time of 2-3 business days within the United States.
  • International Shipping: We offer international shipping to select countries. Delivery times and shipping costs for international shipments will vary depending on the destination.

Shipping fees will be calculated during checkout before finalizing your purchase.

2. ORDER PROCESSING AND DELIVERY TIMES

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as an acknowledgment that we have received your order, but it does not mean your order has been processed. Once payment is successfully processed and the order is ready for shipment, you will receive a shipping confirmation email.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak periods such as holidays or sales events, processing times may take longer. If there is any delay, we will inform you immediately.
  • Shipping Time: After your order has been processed, the shipping time will depend on the method selected. Standard shipping typically takes 5-7 business days, while expedited shipping typically takes 2-3 business days. International shipping times may vary based on the destination country and customs processing.
  • Shipping Delays: CARTGLAS is not responsible for delays caused by external factors such as weather, customs delays, or issues with the shipping carrier. However, we will do our best to keep you informed about your order status.

3. TRACKING YOUR ORDER

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website. If you encounter any issues or need assistance tracking your order, feel free to contact our customer service team.

4. INTERNATIONAL SHIPPING

  • Shipping Fees: International shipping fees are calculated at checkout based on the destination, size, and weight of your order.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be levied by local authorities. These charges are not included in the product price or shipping fees and will be collected by customs authorities in the destination country.
  • Currency and Payments: All international transactions are processed in U.S. dollars (USD). Your payment provider or bank will convert the total amount to your local currency based on the current exchange rate. Additional currency conversion fees may apply.
  • International Shipping Delays: International shipments may experience delays due to customs processing or shipping carrier issues. CARTGLAS is not responsible for customs delays or other external factors that may affect delivery times.

5. SHIPPING INSURANCE

Shipping insurance is available for an additional fee. If you choose to purchase shipping insurance, your order will be covered in the event that it is lost or damaged during transit. We recommend purchasing shipping insurance for high-value items to ensure their safe delivery.

6. ADDRESS VERIFICATION

Please ensure that the shipping address provided during checkout is accurate and complete. CARTGLAS is not responsible for delays or issues arising from incorrect or incomplete addresses. If you notice any errors in your shipping address after placing your order, please contact us immediately at info@cartglas.com to correct it.

7. DAMAGED OR LOST PACKAGES

If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue. Depending on the situation, we will offer a replacement or issue a refund. Please retain the damaged packaging and take photos of any visible damage to assist in the claims process.

8. SHIPPING RESTRICTIONS

Certain products may have shipping restrictions due to local laws or regulations. If we are unable to ship a product to your location, we will notify you promptly and offer alternatives. Additionally, international shipments may experience delays due to local customs regulations.

9. CHANGES TO THIS SHIPPING POLICY

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or make purchases after these changes, you accept the revised terms.

10. CONTACT INFORMATION

For any questions regarding shipping, delivery, or other inquiries, please feel free to contact our customer service team:

📍 Address: 2518 Cross Village Dr, Miamisburg, Ohio
📞 Phone: 937-432-6750
📧 Email: info@cartglas.com
🌎 Website: https://cartglas.com